Polestar Pre-owned programme

To ensure a used car meets the highest standard of quality, Polestar technicians meticulously inspect the condition of a pre-owned Polestar using a 111-point checklist. If anything fails to meet Polestar standards during the inspection process, refurbishments are always performed using genuine Polestar parts.

Starting from day one, the service and performance history of a new Polestar are recorded into a digital service log. Before a pre-owned Polestar is handed over to its new owner, independently verified mileage, service, and ownership certification are issued to ensure there is no outstanding finance or accident history.

The handover is a big moment for our customers and for us. Wherever your handover takes place, strict guidelines are followed from preparation all the way up to the moment you drive your Polestar for the first time. That way, everyone receives the same Polestar experience.

Our used cars are covered by a comprehensive 24-month Pre-owned Polestar warranty and roadside assistance package to preserve the thrill of electric driving. If any work needs to be carried out, genuine Polestar parts are always used.

To make the transition to sustainable electric performance a comfortable one, every pre-owned Polestar comes with a comprehensive 14-day satisfaction guarantee so you can drive with confidence or receive your money back.

Book a test drive and experience electric performance on your terms. Search and select a pre-owned Polestar from the comfort of your own home.

Taking ownership of a pre-owned Polestar is the first step on a fully-connected journey. A journey where your Polestar seamlessly integrates into your digital life with regular Over-The-Air (OTA) software updates, a direct connection to Polestar support, and an infotainment system featuring apps that optimise the in-car experience.

Owning a Polestar is effortless, and so is servicing one. With a network of Polestar service points, finding a location for and booking a service appointment can be done via the Polestar app or on Polestar.com.

Polestar.com is the only place to buy Polestar cars that have been through our pre-owned program.

A pre-owned Polestar follows a global standard that gives customers the confidence to purchase a Polestar online. Each pre-owned Polestar is fully checked by Polestar technicians including verification of mileage and certification of the battery and vehicle history. If you have any questions regarding a specific pre-owned Polestar, contact us for further assistance.

Please cancel your reservation and make a new reservation with the car you want as soon as possible.

For any questions after picking up your pre-owned Polestar, please get in touch with your contact at the handover location or contact Polestar support for further assistance.