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Polestar ID

Polestar ID

Polestar ID is a personal ID that gives you access to a range of services using a single username and password.

Create a Polestar ID

A Polestar ID can be created in various ways.

Problems logging in with Polestar ID

This article describes problems that may arise when logging in with Polestar ID. For example, if you have forgotten your password or the username linked to your Polestar ID.

Change of market when importing or relocating

If you import a vehicle or move to another country with your vehicle, you should contact Polestar Customer Support for assistance registering the vehicle in your new country. If you do not do this then you may experience that apps, the Polestar 1 app, software downloads and other online services are affected and do not work correctly.