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Initiating charging of the hybrid batteries

When charging using AC current, only use the charging cable provided with the vehicle or a replacement cable recommended by Polestar.

The vehicle's hybrid batteries are charged using the charging cable between the vehicle and a 120/240 V outlet (alternating current) or charging station (mode 3).

 Important

If the power capacity of the wall outlet's fuse is too low, the fuse could blow while the vehicle is charging. Contact a qualified electrician for further investigation.

 Important

Never connect the charging cable if there is a risk of a thunderstorm or there is lightning.

 Note

Polestar recommends a charging cable according to SAE J1772 that supports temperature monitoring.

 Warning

  • The charging cable must be grounded when in use. It is equipped with a cord with a grounding conductor and a grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances and is not damaged in any way.
  • Children should be supervised when in the vicinity of the charging cable when it is plugged in.
  • High voltage is present in your electric meter housing and power distribution service panel. Contact with high voltage can cause death or serious personal injury.
  • Do not use the charging cable if it is damaged in any way.A damaged or malfunctioning charging cable may only be repaired by an authorized workshop. Contact Polestar Customer Support for more information.
  • Always position the charging cable so that it will not be driven over, stepped on, tripped over or otherwise damaged, or cause personal injury.
  • Disconnect the charger from the wall outlet before cleaning it.
  • Never connect the charging cable to an extension cord or a multiple plug socket.
  • Do not use any adapters between the charging cable and electrical outlet.
  • Do not use an external timer between the charging cable and electrical outlet.

Also, refer to the manufacturer's instructions for using the charging cable and its components.

 Important

Make sure that the 120/240 V outlet (AC, alternating current) has a power capacity sufficient for charging electric vehicles. If you are uncertain of the capacity, have the outlet checked by a licensed electrician.

Note that the vehicle must be switched off before charging.

Take out the charging cable from the storage bag on the right side of the trunk. Note that the ignition must be switched off completely before charging.
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Plug the charging cable into a 120/240 V outlet. Never use an extension cord.

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Open the charger door. Push the charging handle all the way into the vehicle's socket.

The charging cable handle will lock into place and charging will begin within 5 seconds. When charging starts, the green LED light in the charging socket will begin to flash. The approximate remaining charging time or the charging status will be displayed in the instrument panel.

Charging may be temporarily interrupted if the vehicle is unlocked. If the charging cable is left plugged into the charging socket, charging is restarted again after a few minutes.

 Important

Never detach the charging cable from the 120/240 V outlet (AC, alternating current) while charging is in progress – the 120/240 V outlet could be damaged in such circumstances. Always interrupt charging first and then disconnect the charging cable – first from the vehicle's charging socket and then from the 120/240 V outlet.

Rapid charging (direct current)

The vehicle's hybrid batteries can be charged quickly using DC power at charging stations supporting the CCS (Combined Charging System) standard.

 Note

Charging stations supporting CCS are usually clearly marked CCS or Combo. Note that the vehicle must be switched off before charging.
Remove the charging cable from the charging station's storage socket.
Open the charger door. Remove the charging socket cover and plug the charging cable all the way into the vehicle's charging socket. The charging cable automatically locks into the charging socket.
Follow the instructions in the charging station's user interface to authorize the charging. Charging will begin after the charging station completes an insulation test. This may take a minute or so.
When charging starts, the green LED light in the charging socket will begin to flash. The approximate remaining charging time or the charging status will be displayed in the instrument panel.

Rapid charging will not normally be interrupted if the vehicle is unlocked. Charging can be stopped by pressing the key's unlock button twice in quick succession. Rapid charging cannot be resumed automatically if interrupted because the charging station will require reauthorization.

 Note

During charging, water from the air conditioning may condense and drip from underneath the vehicle. This is due to the cooling of the hybrid batteries.

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