The Polestar app
Activating data sharing for Polestar Connect
For the Polestar app to be able to retrieve data from the vehicle and you to make full use of the functions in the app, data sharing for Polestar Connect must be enabled. This can be done either in the vehicle's center display or in the Polestar app.
Locking functions in the Polestar app
The Polestar app shows the current lock status and you can lock and unlock the vehicle remotely.
Devices compatible with the Polestar app
The Polestar app is available for iPhone and Android phones.
The Polestar app
As a Polestar Connect user you have access to the Polestar app, which enables you to keep in contact with your vehicle via different app functions.
Connecting the Polestar app to the vehicle
To be able to use the Polestar services, the app must first be linked to the vehicle.
Troubleshooting problems with the Polestar app
If you experience problems enabling or using the functions in the Polestar app, there are a few things you can try.
Difference between administrator and user in the Polestar app
The vehicle's Owner profile must be connected to the app before any other profile can be connected. To assume the role of administrator, all of the vehicle's keys must be in the vehicle when the app is connected.
Viewing the vehicle's location in the Polestar app
When the vehicle is parked, you can see the address and the vehicle's location on a map in the Polestar app.
Battery level and range in the Polestar app
The vehicle's current battery level and an estimate of how far the vehicle can be driven on the existing charge are shown in the Polestar app.
Climate function in the Polestar app
With the Polestar app, you can start the climate system remotely to bring the vehicle to a comfortable temperature before departure.
Changing language and units of measurement in the Polestar app
You can set your preferred language and units of measurement in the Polestar app.
Removing link between vehicle and Polestar app
Before uninstalling the Polestar app, you need to make sure that the link between the app and the vehicle is removed. If the Polestar app is only deleted, there may be problems connecting to the vehicle in the future.