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Stopping charging of the electric vehicle

To stop charging at any time, press the button next to the charging socket or via the button in the center display.

Stopping charging (AC) 1

Stop charging using the button next to the charging socket.

 Important

Before the charging cable is disconnected from the vehicle's charging socket, charging must be stopped. Not stopping charging before the charging cable is removed can lead to damage to the charging cable or to the system.
2146-PS2-Stop charging- left inlet and charging gun

Press the lock button on the charging cable's handle. The handle will be released/unlocked. Unplug the cable from the vehicle's charging socket and close the charger door.

Unplug the charging cable from the charging station or plug the permanent charging cable into the charging station's storage socket.

Charging cable automatically locks

If the charging cable does not release from the charging socket, it is automatically locked again for a while after unlocking to maximize charging. The charging cable can be released again by pressing the button next to the charging socket or the button in the center display.

Stopping DC fast charging/rapid charging

 Important

Never attempt to remove the charging cable from the vehicle while charging is in progress. Always stop charging first and then unplug the charging cable after the charging socket lock automatically unlocks.

Stop rapid charging by pressing the button next to the vehicle's charging socket, by tapping the button in the center display, or via the charging station's user interface.
Charging stops and the lock in the charging socket unlocks automatically. This may take a few seconds.
Unplug the charging cable from the vehicle's charging socket and close the cover.
Plug the charging cable into the charging station's storage socket or hang it back in the designated location.

Unlocking the vehicle during rapid charging

Rapid charging will not normally be interrupted if the vehicle is unlocked. If rapid charging is stopped, it will not resume automatically because the charging station requires reauthorization of charging via the user interface. If rapid charging is stopped, the charging cable will not automatically lock into place again. To restart interrupted rapid charging, remove the charging cable from the vehicle's charging socket, then plug it in again and follow the instructions in the charging station's user interface.

Problems removing the charging handle

If the charging handle cannot be removed after charging is complete, try the following.

Make sure that the key is within range and that the vehicle is unlocked. Stop charging by doing one of the following:

  1. by pressing the button next to the charging socket2
  2. via the center display, by tapping PS2-2007-Car symbol and then Charge and Unlock cable
  3. by following the instructions in the charging station's user interface.

Stop charging from the charging station or wall outlet and try step 1 again.

  1. Charging via charging station: contact the charging station's customer service for assistance stopping charging.
  2. Charging via own charging station: safely disconnect the power supply to your own charging station.
  3. Charging via wall outlet: disconnect the power supply to the wall outlet safely.
Move the charging handle slightly from side to side and try step 1 again.
Lock and unlock the vehicle. Then try step 1 again.
Lock the vehicle and wait until the LED indicator on the vehicle's charging socket goes out (this may take up to 7 minutes). Then lock the vehicle and try step 1 again.

If the problem persists, contact Polestar Customer Support.

  1. 1 Regards charging with mode 3 charging cable or charging station with a permanent charging cable.
  2. 2 Not available in all markets.

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