Reporting safety defects in the U.S.

If you think your vehicle has a defect that could cause an accident, injury or fatality, immediately notify the National Highway Traffic Safety Administration (NHTSA) and Polestar Automotive USA Inc. If NHTSA receives similar complaints, an investigation may be opened and if any safety defects are found to exist in a group of vehicles, NHTSA may order a recall and rectification campaign. However, NHTSA cannot become involved in individual issues between you, the retailer, or Polestar Automotive USA Inc. You can contact NHTSA by either calling the toll-free number for vehicle safety:

1-888-327-4236

(TTY: 1-800-424-9153) or write to: NHTSA Headquarters, 1200 New Jersey Avenue SE., West Building, Washington D.C. 20590.

You can also obtain other information about motor vehicle safety from http://www.safercar.gov/, where you can also enter your vehicle's VIN (Vehicle Identification Number) to see if it has any open recalls.

Polestar strongly recommends that if your vehicle is included in a service campaign, safety or emission recall or similar action, it should be completed as soon as possible. Please check with your local retailer or Polestar Automotive USA, Inc. to see if your vehicle is included in these actions.

NHTSA can be reached at:

Internet:

http://www.nhtsa.gov

Telephone:

1-888-327-4236

Reporting safety defects in Canada

If you think your vehicle has a defect that could cause an accident, injury or fatality, immediately notify Transport Canada and Polestar Automotive Canada Inc.