Through a wide network of service and maintenance points, Polestar provides fast, convenient access to technical expertise whenever it's required.
Through a wide network of service and maintenance points, Polestar provides fast, convenient access to technical expertise whenever it's required.
Dealing with manufacturing issues
If the car has a problem that has arisen due to manufacturing issues, we can arrange pickup and delivery within 160km of a Service point or a replacement car for 2024 model year Polestar. For previous model years, pickup and delivery is offered within 242km of a Service point. These offers are available within the New Vehicle limited warranty of 4 years/80,000km and are subject to change.
Polestar assistance
Polestar guarantees 24/7 support in the event of a breakdown. If the problem can't be resolved by our support team remotely, we'll arrange roadside assistance at your location.
Discover Polestar assistance