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Owning a Polestar


Through a wide network of service and maintenance points, Polestar provides fast, convenient access to technical expertise whenever it's required.

Through a wide network of service and maintenance points, Polestar provides fast, convenient access to technical expertise whenever it's required.

  • Dealing with manufacturing issues

    If the car has a problem that has arisen due to manufacturing issues, we can arrange pickup and delivery within 160km of a service point or provide a replacement car for eligible services. For model year 2023 or older vehicles, pickup and delivery is offered within 242km of a service point. These offers are available within the New Vehicle limited warranty of 4 years/80,000km and are subject to change.

  • Polestar assistance

    Polestar guarantees 24/7 support in the event of a breakdown. If the problem can't be resolved by our support team remotely, we'll arrange roadside assistance at your location.  

    Discover Polestar assistance