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Manual

Online services

Polestar ID

Polestar ID is a personal ID that gives access to various services via a single username and password.

Creating a Polestar ID

It is possible to create a Polestar ID in different ways.

Adding a new car to your Polestar ID

If you bought your car via Polestar, it will automatically be registered to your Polestar ID. No further action is necessary. If you did not buy your car through Polestar, you must claim ownership rights in order to have full use of your car.

Removing a car from your Polestar ID

If you have sold your car you can remove it from your Polestar ID.

Polestar Connect

Polestar Connect provides direct contact to the car as well as extra comfort and assistance 24 hours a day.