Limitations for camera unit

The camera unit has certain limitations - which in turn also limits those functions that use the unit. A driver should be aware about the following examples of limitations.

Blocked unit

The area in front of the camera unit must be cleaned on a regular basis and kept free from decals, objects, dirt, etc. – these could disrupt the camera-based functions. This may result functions being reduced, being switched off completely or giving incorrect function responses.

High temperature

At very high temperatures the camera unit can be temporarily switched off for about 15 minutes after the car is started so as to protect the unit's electronics. The camera unit restarts automatically when the temperature has fallen sufficiently.

Damaged windscreen

Note

If not rectified it can lead to reduced performance for the driver support systems that use the camera unit. This may result functions being reduced, being switched off completely or giving incorrect function responses.

The following is also applicable so as not to risk incorrect function of the driver supports that use the camera unit:

If a scratch, crack or stone chip appears on the windscreen in front of any of the "windows" for the camera unit and covers an area of approx. 0.5 × 3.0 mm (0.02 × 0.12 inches) or more, Polestar Customer Support must be contacted so that the windscreen can be replaced.
Polestar recommends not repairing cracks, scratches or stone chips in the area in front of the camera unit – the entire windscreen should be replaced instead.
Before replacing a windscreen, contact Polestar Customer Support to verify that the correct windscreen has been ordered and will be fitted.
The same type of windscreen wipers or windscreen wipers approved by Polestar must be fitted when the windscreen is replaced.
When replacing the windscreen, the camera unit must be recalibrated by a workshop in order to ensure the functionality of all of the car's camera-based systems. Contact Polestar Customer Support.

Impaired vision

The cameras have limitations similar to the human eye, i.e. may "see" worse in for example intense snowfall or rain, dense fog, heavy dust storms and snow flurries. Under such conditions, the functions of camera-dependent systems could be significantly reduced or temporarily disengaged.

Strong oncoming light, reflections in the carriageway, snow or ice on the road surface, dirty road surfaces or unclear lane markings can also significantly reduce camera function when it is used to scan the carriageway to detect pedestrians, cyclists, large animals and other vehicles.

Bicycle racks or other accessories mounted at the rear of the car may obscure the camera's view.

Blind sectors

In the parking camera's 360° view, obstacles/objects may "vanish" in the gaps between the individual cameras.

Warning

Pay attention to the possibility that, even if it only looks like a relatively small part of the image is obscured, a relatively large sector could be hidden from view. An obstacle could therefore go undetected until the car is very close to it.

Light conditions

The camera image is adjusted automatically according to prevailing light conditions. Because of this, the image may vary slightly in brightness and quality. Poor light conditions can result in reduced image quality.

Driver support