Replacing the battery in the key
Note
- the information symbol illuminates and the message Car key battery low See Manual is shown in the driver display
- the locks repeatedly do not react to signals from the key within 20 metres (65 feet) of the car.
Note
The battery in the Key Tag cannot be replaced – contact Polestar Customer Support.
Important
Opening the key and changing the battery
Hold the key with the front visible and the Polestar logo facing the right way – slide the button by the key ring to the right. Slide the front side's shell a few millimetres upwards.
The shell will then come free and can be lifted off the key.
Turn the key, move the button to the side and slide the back shell a few millimetres upwards.
The shell will then come free and can be lifted off the key.
Use a screwdriver or similar to turn the battery cover anticlockwise until the markings meet at the OPEN text.
Carefully lift away the battery cover by pressing e.g. a fingernail down into the recess.
Then prize the battery cover upwards.
The battery (+) side is facing upwards. Then carefully prize loose the battery as illustrated.
Important
Install a new battery with the (+) side up. Avoid touching the key's battery contacts with your fingers.
Place the battery in the holder with the edge down. Then slide the battery forwards so that it fastens under the two plastic catches.
Press the battery down so that it fastens under the upper black plastic catch.
Note
Note
Refit the battery cover and turn it clockwise until the marking aligns with the CLOSE text.
Reposition the rear side's shell and press it down until a clicking sound can be heard.
Then slide the shell back.
Turn the key over and refit the front side's shell by pressing it down until a clicking sound can be heard.
Then slide the shell back.
Warning
Check that the battery is positioned correctly, with the correct polarity. If the key is not to be used for any length of time, remove the battery to prevent it leaking and causing damage. Batteries that are leaking or damaged may cause chemical burns on contact with the skin, so wear protective gloves when handling damaged batteries.
- Keep batteries out of the reach of children.
- Do not leave batteries lying around in places where they could be swallowed by children or pets.
- Batteries must not be dismantled, short-circuited or thrown into naked flames.
- Do not charge non-rechargeable batteries as this may cause an explosion.
Check that there is no damage to the key before use. If damage is detected – being unable to close the battery cover properly, for example – the product should not be used. Keep defective products out of the reach of children.
