OTA updates
FAQ
The latest OTA software deployment is version P3.3.16. It is available in workshops from November 2024 and will thus be automatically applied to any new vehicles, or vehicles already in the workshop, from this point. See more information about the latest software update.
See more inforamtion about the latest softwre in the owners manual
The OTA update process will consist of the following steps: the software package will download automatically in the background whenever you are driving the car if 'Automatic download' is selected in Settings. It is possible to set it to 'Download manually' as well. The package is quite large and may take some time – a couple of hours should be expected. There is no cost involved. If you stop driving before the download is complete, it will automatically resume the next time you drive. Once the download is complete, your car will notify you that the installation is ready the next time you start the car and provide full instructions on what to do. A minimum charge level of 40% is required to run the installation. You will have the option to start the installation immediately, or later, which will dismiss the notification. You will find it again by swiping down from the top of the screen to access notifications. The installation will take approximately 90 minutes and you will not be able to use the car during the update. You should not charge the car during this specific installation. A successful installation will result in a success message shown on your centre display. If for any reason the installation was not successful, the car will report the reason. If necessary, please contact Polestar Support for advice. If you are not able to retry installation right away, simply dismiss the notification and you will be able to drive as normal. You will be able to retry the installation at another time by accessing the notification tray by swiping down from the top of the screen.
