OTA updates

If you have still not received the latest OTA software, we recommend that you try to restart the system. Restart the system by holding the home button for 20 seconds until the screen goes blank. The Polestar word mark is shown when the infotainment system is starting up again. Once the restart has been completed, continue driving to allow the software download to complete. It may take several hours depending on the size of the update and the speed of the connection. If the software is still not available for you after you have completed the above steps, please contact Polestar Support for further assistance.

The performance app is available for all Polestar drivers but will give access to different functionality depending on whether you have upgraded your vehicle with our performance software. If you have not upgraded with our performance software upgrade, you will only see the G-meter functionality in the app.