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Starting and moving the car after safety mode

If the car is in safety mode, it is possible to attempt to reset the system in order to start and move the car for a short distance, if in a dangerous traffic situation for example.

Reset and start the car after safety mode

Check the general damage situation of the car.

If there is only minor damage, starting can be attempted.

Switch off the car manually.
Then try to start the car.
The car's electronics carry out a systems check and then try to resume normal status. The driver display shows the message Car start System check, wait during this time. This can take up to one minute.
Then try to start the car again when the message Car start System check, wait is no longer shown in the driver's display.

 Important

If the message Safety mode See Manual is still shown on the display the car must not be driven or towed but a vehicle recovery service must then be used instead. Even if the car appears to be driveable, hidden damage may make the car impossible to control once moving.

Moving the car after safety mode

If the driver display shows the message The car is now in normal mode after a start attempt, the car can be carefully moved if standing in a dangerous position.
Do not move the car further than necessary.

 Warning

If the car is in safety mode it must not be towed. It must be transported from its location. Contact Polestar Customer Support.

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Polestar is operated in Hong Kong by Wearnes Motors