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Opening and closing

Your car has a few features and situation-specific behaviours you should be aware of when opening and closing the doors.

Doors

The outer door handles stay flush with the doors until you unlock the car.

You open the doors manually, but you can set how the doors open and under which conditions via the centre display.

From inside the car, the doors open using the handle near the buttons for the locks and window controls.

 Important

Mechanical pull

Unless the child lock is on, the doors can always be opened from the inside using the mechanical pull.

This acts as a last resort or emergency option for opening the doors, even if the car battery is flat. The mechanical release requires the door handle to be pulled all the way up and requires some force. The rear door handles must be pulled twice.

 Tip

In settings, you can enable the car to unlock only one door, leaving the rest of the car locked. This is useful for keeping the car secure in busy areas.

 Note

In rare cases, frost or ice may make the door handles freeze in place.

If ice buildup is preventing you from accessing the door handles, try activating preconditioning in the Polestar app to heat the car. You can also carefully brush or tap the door handle to remove the ice manually.

Bonnet

The bonnet is opened by using a lever near the driver's seat.

Boot

You can open the boot via the display or using the button on the boot hatch.

The boot can also be opened via the hands-free feature.

Open door warning

In the interests of safety and security, you should regularly check that the doors, bonnet and boot are fully closed.

Open door information symbol

Open doors are highlighted in red on the car symbol in the driver display. The car will also use warning sounds to indicate improperly closed doors.

 Note

For safety reasons, if a door is not properly closed, you will only be able to drive the car at a low speed.

Articles in this category

Opening the bonnet

Opening the bonnet provides access to the front storage compartment. Be sure to close the bonnet again before driving the car.

Closing the bonnet

Take extra care to ensure that the bonnet completely closes after being open.

Boot access

Open and close the boot via the display or the button on the boot hatch. You can also open it with foot movement.

    Polestar is operated in Hong Kong by Wearnes Motors