Locking and unlocking
Unlocking from a distance
Your car can unlock automatically when you approach it with a recognised distance-capable key. You can enable or disable this behaviour in settings.
Important
It is the driver's responsibility to ensure the car is locked, even when automatic functions are enabled.
Car thieves can use frequency jamming to interfere with key functions and prevent cars from locking. When you leave your car, always check that the driver door is locked.
Using the driver door handle
If you want to lock or unlock your car manually while still using a distance-capable key, you can use the touch points on the door handles.
To lock or unlock the car, place a finger on the small indentation.
Using the key reader
You can use any of your keys to lock or unlock the car by putting the key on the NFC1 reader in the door pillar.
Make sure the card or device is laid flat against the reader. If you're using a key tag, the Polestar logo should be facing towards you.
Button panels
Direct controls for the door locks are located on the button panels on the inside of the front doors. The lock and unlock symbols are visible on the buttons.
Emergency unlock
In the event of a collision, the car will automatically unlock. If the damage to the car is minor, the car can be locked again. With significant damage to the car, you will not be able to lock the car again. In that case, the locking function can only be restored by Polestar technicians.
Child lock
The child lock can increase passenger safety in the rear seats. When the child lock is active, the passengers in the rear seats are unable to open the rear doors. You can read about how to activate the child lock in a separate section of the manual.
Warning
Polestar recommends not leaving people or pets in a locked car. The driver is always fully responsible for the well-being and safety of anyone left inside.
Some regions have laws prohibiting people or pets being left inside a locked vehicle.
