Polestar is operated in Hong Kong by Wearnes Motors

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Opening and closing

Your car has a few features and situation-specific behaviours you should be aware of when opening and closing the doors.

Opening the doors

The outer door handles stay flush with the doors until you unlock the car.

You open the doors manually, but you can set how the doors open and under which conditions via the centre display.

From inside the car, the doors open using the handle near the buttons for the locks and window controls.

 Tip

In settings, you can enable the car to unlock only one door, leaving the rest of the car locked. This is useful for keeping the car secure in busy areas.

If the door handles stay folded in even after you unlock the car, you can still access them manually. Press down on the end of the door handle that is closest to the front of the car so that the other end rises slightly.

Front part of the door handle
Front part of the door handle

When the door handle is partially raised, grasp the back of it and pull it fully out. You can then open the door as you normally would.

Partially raised handle
Partially raised handle
Fully deployed handle
Fully deployed handle

 Note

In rare cases, frost or ice may make the door handles freeze in place.

If ice buildup is preventing you from accessing the door handles, try activating preconditioning in the Polestar app to heat the car. You can also carefully brush or tap the door handle to remove the ice manually.

 Important

Mechanical pull

Unless the child lock is on, the doors can always be opened from the inside using the mechanical pull.

This acts as a last resort or emergency option for opening the doors, even if the car battery is flat. The mechanical release requires the door handle to be pulled all the way up and requires some force. The rear door handles must be pulled twice.

Opening the bonnet

The bonnet is opened by using a lever near the driver's seat.

Opening the boot

You can open the boot via the display or using the button on the boot hatch.

The boot can also be opened via the hands-free feature.

Open door warning

In the interests of safety and security, you should regularly check that the doors, bonnet and boot are fully closed.

Open door information symbol

Open doors are highlighted in red on the car symbol in the driver display. The car will also use warning sounds to indicate improperly closed doors.

 Note

For safety reasons, if a door is not properly closed, you will only be able to drive the car at a low speed.

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Polestar is operated in Hong Kong by Wearnes Motors