Practical information on Polestar Connect

Getting started with Polestar Connect

To get started with Polestar Connect you need to carry out certain preparations.

Polestar Connect can provide extra security and assistance if you have a puncture, your engine breaks down or you have an accident.

Choose whether the car should phone Polestar Assistance or the emergency call centre in an emergency.

If the main battery is de-energised, the Polestar Connect's standby battery is used so that the system can still be used.

Polestar Connect services may vary when driving between countries.

To save the battery, the Polestar Connect system is programmed to shut down when the car is not used for long periods.

A list of which markets have Polestar Connect is presented here.