Performance software upgrade
FAQ
The performance software upgrade is only available for dual-motor cars.
The change to the specification of your car may affect your insurance premiums. You are responsible for informing your insurance provider of the upgrade, and the associated potential change in cost. Failure to do so may result in your insurance company refusing a claim.
The purchase of the performance upgrade is final, binding and non-refundable. Since the Polestar performance software constitutes digital content that will be delivered automatically following the purchase, you do not have any statutory right to withdraw from the purchase.
The sticker kit, which will be sent to your delivery address, includes instructions for removing your car’s existing door stickers and mounting the new ones. Just scan the QR code to watch a video that runs through the process step by step, or read more in the manual.
You will receive the software, two replacement door stickers, a Polestar Engineered 'rank mark' to apply to your front grid and a statement if re-registration is required.
Fleet and lease cars, which are typically retailed to private customers by third party leasing companies, or part of a company car fleet, are not typically owned by the driver. The ability to modify a vehicle rests with the owner of the vehicle - this means that Polestar cannot sell software to a private individual who is not the owner of the car. We are working on a potential solution for such vehicles and we will advise in the future when the upgrade is available for fleet and lease cars.
For all eligible markets, pre-owned vehicles purchased from Polestar are also eligible. Cars that are traded outside of official channels cannot be monitored by Polestar. If you do not have access to the webshop please follow the “Change of ownership” process or contact Polestar support to get help to register your car to your Polestar Account.
Fleet and lease cars, which are typically retailed to private customers by third party leasing companies, or part of a company car fleet, are not owned by the driver. The decision and ability to modify a vehicle rests with the owner of the vehicle. We are working on a potential solution to make the upgrade is available for fleet and lease cars in other eligible markets. This has been solved initially in the UK and Netherlands. We will come back with a time plan for other markets as soon as possible.
The performance software upgrade is available as part of the Performance pack, which can be added to your order before purchasing the car.
As the performance software upgrade is not part of the original lease offer, you will need approval from the leasing company before purchasing the software.
Once installed, the launch control feature can be activated by depressing the accelerator and the brake pedal simultaneously. Upon doing so, you will notice that your Polestar 2 “squats” because the software preloads a higher starting torque, slightly pulling the car down. To drive off, all you need to do is release the brake pedal and launch control will instantly provide maximum power.
Yes there is. We’ve developed a dedicated in-car Performance app that can be accessed from the center display. It provides acceleration figures as well as the number of G’s that the car pulls. The Performance app can be downloaded for free from the Google Play store.