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Ending charging of an electric car

End charging at any time by pressing the button next to the charging input socket or via the button in the centre display.

Ending charging (alternating current) 1

Stop charging via the button next to the charging input socket – the charging cable's locked handle releases/unlocks.

 Important

Charging must be ended before unplugging the charging cable from the car's charging input socket. If charging is not ended before the charging cable is unplugged, this may lead to damage to the charging cable or to the system.
2146-PS2-Stop charging- left inlet and charging gun

Remove the charging cable from the car's charging input socket and close the hatch.

Unplug the charging cable from the charging station or connect the permanent charging cable to the charging station's storage socket.

The charging cable is locked automatically

If the charging cable is not unplugged from the charging input socket, it is automatically locked in again shortly after unlocking in order to maximise the charging. The charging cable can be loosened using the button next to the charging input socket or via the button in the centre display.

Ending fast charging (direct current)

 Important

Never try to unplug the charging cable from the car while charging is in progress. Always interrupt charging first and then unplug the charging cable when the lock in the car's charging input socket has been automatically unlocked.

End fast charging via the button next to the charging input socket, via the button in the centre display, or via the charging station's user interface.
The charging is ended and the lock in the charging input socket is automatically unlocked. This may take a couple of seconds.
Remove the charging cable from the car's charging input socket and close the hatch.
Connect the charging cable to the charging station's storage socket or hang it back in the designated location.

Unlocking the car during fast charging

Fast charging will not normally be stopped if the car is unlocked. If fast charging is stopped, it is not resumed automatically as the charging station requires charging to be reauthorised via the user interface. The charging cable will not lock automatically into place if fast charging is stopped. To restart interrupted fast charging, unplug the charging cable from the car's charging input socket, plug it in again and follow the instructions in the charging station's user interface.

In case of problems releasing the charging handle

If the charging handle does not release after charging is complete, the following steps can be taken.

Make sure that the key is within range and that the car is unlocked. End charging using one of the following alternatives:

  1. via the button next to charging input socket2
  2. via the centre display, press PS2-2007-Car symbol, followed by Charge and Unlock cable
  3. follow the instructions in the charging station interface.

Stop charging from the charging station or wall socket and try step 1 again.

  1. Charging via charging station: contact Customer Service of the charging station for help in ending charging.
  2. Charging via own charging station: disconnect the power supply to your own charging station in a safe manner.
  3. Charging via wall socket: disconnect the power supply to the wall socket in a safe manner.
Wiggle the charging handle and try step 1 again.
Lock and unlock the car. Then try step 1 again.
Lock the car and wait until the LED lamp at the car's charging input socket goes out. This can take up to 7 minutes. Then unlock the car and try step 1 again.

If the problem persists, contact Polestar Customer Support.

  1. 1 Refers to charging with a mode-3 charging cable, or a charging station with a permanent charging cable.
  2. 2 Not available on all markets.

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