Change of ownership
The driver of the car must be registered with Polestar in order to use all available functions and services. Therefore, in connection with change of ownership, several steps need to be taken in order to remove the previous owner and give the new owner access.
Selling a car
The previous owner should take the following steps:
Deactivate the link between the car and the Polestar app.
Reset user data - select factory reset in the car.
Remove the car from your Polestar ID (transfer ownership).
Buying a car
The new owner should take the following steps:
Add the car to your Polestar ID (claim the ownership).
Make sure that a factory reset has been performed.
Review and accept the terms and conditions for data collection in the car's centre display.
Connect the Polestar app to the car.
