Support on the Internet

Go to polestar.com and select Polestar support in order to visit the page.

It contains support for e.g. in-car-apps, functions and online services. Videos and step-by-step instructions explain different procedures, e.g. how to connect the car to a phone. Here there is also information about accessories and software adapted for your car model.

Polestar Customer Support

The support site contains contact information for Polestar Customer Support.

Contact can be made via phone, web form or the chat function on the website.

All available phone numbers for support can be found on the support site for each market on polestar.com.

Polestar Assistance

Polestar Assistance can offer assistance in the event of a breakdown, or when your car unexpectedly becomes immobilised. Polestar Assistance is available 24 hours a day, seven days a week throughout the year.

Press the Connect button in the car or use the Polestar app to make contact with Polestar Assistance.

Website

Create a personal Polestar ID and go to polestar.com, where it is possible to get an overview of service, agreements and warranties, among other things. Here there is also information about accessories and software adapted for your car model.