| Extinguished | Charging is not possible. | No power supply to charging cable. | - Unplug the charging cable from the wall socket.
- Reconnect the charging cable to the wall socket, or use a different wall socket.
- If the problem persists - contact Polestar Customer Support.
|
| White light | Charging possible. | The charging cable is ready to be plugged into the car. | If the LED lamp is white but charging is not possible: - Unplug the charging cable from the charging input socket.
- Plug the charging cable into the charging input socket again.
- If the indicator does not flash white within approximately 10 seconds – unplug the charging cable from the charging input socket and then from the wall socket.
- Plug the charging cable into the wall socket again and then into the charging input socket in the car.
- If the problem persists - contact Polestar Customer Support.
|
| Flashes white | Charging in progress. | The car's electronics have started charging. Charging in progress. | Wait until the car is fully charged. |
| Illuminates in red | Charging is not possible. | Temporary fault. | - Unplug the charging cable from the charging input socket.
- Wait for a short time.
- Plug the charging cable into the charging input socket again.
- If the problem persists - contact Polestar Customer Support.
|
| Flashes red | Charging is not possible. | Critical fault. | - Unplug the charging cable from the charging input socket and then from the wall socket.
- Wait for a short time.
- Plug the charging cable into the wall socket again and then into the charging input socket in the car.
- If the problem persists - contact Polestar Customer Support.
|
