Theft Notification with Polestar Connect
When the car's alarm is triggered, the car owner receives a message to the phone number registered with the delivery centre and then a notification in the Polestar 1 app.
If the alarm is not switched off within a short period, an operator at Polestar Assistance is alerted automatically. The operator attempts to contact the car owner by phone. If it turns out that the car is being used by an unauthorised person, tracking can be started. The police are then linked in.
If the alarm is switched off using the key, the service is cancelled.