Activating and deactivating private locking
Note
Private locking has two codes:
- A security code is created the first time the function is used.
- A new PIN code is selected every time the function is activated.
Enter the security code before using for the first time
A security code needs to be selected during the first time the function is used. It can then be used to deactivate private locking if the selected PIN code has been forgotten or lost. The security code acts as a PUK code for all subsequent PIN codes set for the private locking function.
Save the security code in a safe place.
Press the button for private locking in the function view.
Activate private locking
Press the button for private locking in the function view.
Deactivate private locking
Press the button for private locking in the function view.
Forgotten PIN code
If the PIN code has been forgotten or the wrong PIN code has been entered more than three times, the security code can be used to deactivate private locking.
If the car is unlocked via the Polestar 1 app, private locking will be deactivated automatically.
Forgotten security code
If the security code has also been forgotten, contact Polestar Customer Support for help with deactivating private locking.