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Start charging the hybrid batteries

When charging with alternating current, only use the charging cable supplied with the car or a replacement cable recommended by Polestar.

The car's batteries are charged with a charging cable between the car and a 230 V socket1 (alternating current) or charging station (mode 3).

 Important

If the fuse in the wall socket has too low a current capacity, the fuse can blow when charging the car. Contact an authorised electrician to investigate further.

 Important

Never connect the charging cable when there is a risk of thunderstorm or lightning strike.

 Note

Polestar recommends a charging cable in accordance with IEC 62196 and IEC 61851 which supports temperature monitoring.

 Warning

  • The hybrid batteries must only be charged at maximum permitted charging current or lower in accordance with applicable local and national recommendations for hybrid charging from 230 V sockets (alternating current)/plugs.
  • Charging the hybrid batteries must only take place from an approved grounded 230 V socket2 or from a charging station with a loose charging cable (Mode 3) supplied by Polestar.
  • The control unit's ground fault breaker protects the car, but there may still be a risk of overloading the 230 V mains power circuit.
  • Avoid visible worn or damaged mains sockets since they may lead to fire damage and/or personal injury if used.
  • Never use an extension cable.
  • Never use an adapter or external timer.

 Warning

  • The charging cable has a built-in circuit breaker. Charging must only take place with grounded and approved sockets.
  • Children should be supervised when in the vicinity of the charging cable when it is plugged in.
  • High voltage in the charging cable. Contact with high voltage can cause death or serious personal injury.
  • Do not use the charging cable if it is damaged in any way.A damaged or inoperative charging cable must only be repaired by a an authorised workshop. Contact Polestar Customer Support for more information.
  • Always position the charging cable so that it will not be driven over, stepped on, tripped over or damaged in some other way, or cause personal injury.
  • Disconnect the charger from the wall outlet before cleaning it.
  • Never connect the charging cable to an extension cord or a multiple plug socket.
  • Do not use one or more adapters between the charging cable and the electrical socket.
  • Do not use an external timer between the charging cable and electrical socket.

Also, refer to the manufacturer's instructions for using the charging cable and its components.

 Important

Check that the 230 V socket (alternating current) has adequate power capacity for charging electric vehicles – in the event of uncertainty, the socket must be checked by a qualified professional.

Note that the car must be switched off before charging.

Take the charging cable out from the storage case on the right-hand side of the cargo area. Note that the car must be switched off prior to charging.
PS1-2017-Hybrid-Plug in cable to house (Europe+China)
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Connect the charging cable to a 230 V socket. Never use an extension cable.

PS1-2017-Plug in cable to car (Europe+China)
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Open the charging hatch. Remove the charging handle's protective cover and then press the handle the whole way into the socket for the car.

PS1-2017-Adjustment of the charging cover (Europe+China)
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Clamp the charging handle's cover in place as illustrated.

 Important

To avoid damage to the paint, e.g. in the event of high winds, position the charging handle's protective cover so that it does not touch the car.

The charging cable's charging handle is fastened/locked in, and charging starts within 5 seconds. When charging has started, the LED lamp in the charging input socket flashes with a green glow. The driver display shows the remaining estimated charging time or whether charging is not working as intended.

Battery charging can be interrupted for a while if the car is unlocked. If the charging cable is left plugged into the charging input socket, charging is restarted again after a few minutes.

 Important

Never unplug the charging cable from the 230 V socket (alternating current) while charging is in progress - there is then a risk of damaging the 230 V socket. Always stop charging first before unplugging the charging cable from the car's charging input socket and then from the 230 V socket.

Fast charging (direct current)

The car's hybrid batteries can be charged quickly with direct current via charging station supporting the CCS (Combined Charging System) standard.

 Note

Charging stations that support CCS are normally clearly marked CCS or Combo. Note that the car must be switched off before charging.
Detach the charging cable from the charging station's storage socket.
Open the charging hatch. Remove the protective cover on the charging input socket and then push the charging cable all the way into the car's charging input socket. The charging cable is automatically locked in the charging input socket.
Follow the instructions in the charging station's interface to authorise the charging. Charging begins when the charging station has executed an isolation test. This can take around one minute.
When charging has started, the LED lamp in the charging input socket flashes with a green glow. The driver display shows the remaining estimated charging time or whether charging is not working as intended.

Fast charging will not normally be stopped if the car is unlocked. Charging can be stopped by pressing the key's unlock button twice within a short time. If fast charging is stopped, it will not be possible to resume it automatically as the charging station requires charging to be reauthorised.

 Note

During charging, condensation from the air conditioning may drip under the car. This is because of cooling of the hybrid batteries.
  1. 1 The voltage in the socket may vary depending on market.
  2. 2 Or equivalent sockets with a different voltage, depending on market.