Discharged battery

If you receive a message indicating that the car has a discharged battery and is waiting for the Polestar Connect system to wake up, this may be because the car has not been used for a while.

To save the battery when the car is not used for any length of time, set the Polestar Connect system to standby.

Your Polestar Connect subscription is set to expire soon

45 days before your Polestar Connect subscription is set to expire, the Polestar Connect subscription expires soon message will be shown in the car's display. If you are using the Android or iOS version of the Polestar 1 app, you will also receive reminders in the app.

Polestar Connect has been disabled

If the Polestar Connect subscription has expired and the Polestar Connect system has been disabled, a message will be shown in the car's display which states Polestar Connect subscription has expired.