Activating and deactivating private locking
Note
Two codes are used for private locking:
- A security code, which is created the first time the function is used.
- A PIN code, which is changed each time the function is activated.
Entering security code before initial use
The first time the function is used, a security code must be selected. This code can then be used to deactivate private locking if the selected PIN code has been forgotten or lost. The security code functions as a PUK (security) code for all PIN codes used for private locking.
Save the security code in a safe place.
Tap the button for private locking in Function view.
Activating private locking
Tap the button for private locking in Function view.
Deactivating private locking
Tap the button for private locking in Function view.
Forgotten PIN code
If you have forgotten your PIN code or entered it incorrectly more than three times, the security code can be used to deactivate private locking.
If the vehicle is unlocked via the Polestar 1 app, private locking will be automatically deactivated.
Forgotten security code
If you have forgotten your security code, contact Polestar Customer Support for assistance deactivating private locking.