Polestar Connect availability
To save battery power, the Polestar Connect system is programmed to shut down when the vehicle is not used for extended periods of time.
Polestar Connect is fully available for 5 days. On days 6-21, services such as remote vehicle immobilization and stolen vehicle tracking can be initiated via Polestar Assistance. After 22 full days, the system is disconnected to save the battery and is fully available again as soon as the vehicle is started.
Warning
The system's services only work in areas in which Polestar Connect's partners have cellular coverage and in markets where Polestar Connect is available.
Just as with cellular phones, atmospheric disturbances or areas with fewer transmitters, e.g. sparsely populated rural areas, can make connection impossible.