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Replacing the key's battery

The battery in the key must be replaced when it is discharged.

 Note

All batteries have a limited service life and must eventually be replaced. The battery's service life varies depending on how often the vehicle/key is used.
PS-1926-Key not found symbol
The key battery should be replaced if
  • the information symbol illuminates and the message Vehicle key bat. low is displayed in the instrument panel
  • the locks do not react after several attempts to lock or unlock the vehicle using the key within approx. 20 meters (65 feet) from the vehicle.

 Note

Move closer to the vehicle and try to unlock it again.

Opening the key and replacing the battery

PS-1926-Change battery in remote key - number 1
PS-Icon grey square 1

PS-Icon arrow 1Hold the key with the front side (with the Polestar logo) facing up and move the button on the key ring section to the right. Slide the front cover slightly upward.

PS-Icon arrow 2 The cover will loosen and can be removed from the key.

PS-1926-Change battery in remote key - number 2
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PS-Icon arrow 1 Turn the key over, move the button to the side and slide the rear cover slightly upward.

PS-Icon arrow 2 The cover will loosen and can be removed from the key.

PS-1926-Change battery in remote key - number 3
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Use a screwdriver or similar object to turn the battery cover counterclockwise so the markers point to OPEN.

Remove the cover carefully by pressing e.g. a fingernail into the indentation.

Pry the cover up.

PS-1926-Change battery in remote key - remove battery
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The battery's positive side (+) faces upward. Carefully pry out the battery as shown in the illustration.

 Important

Avoid touching new batteries and their contact surfaces with your fingers as this will impair their function.
PS-1926-Key insert new battery
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Insert a new battery with the positive side (+) facing upward. Do not touch the contact surfaces of the key battery.

PS-Icon arrow 1 Place the edge of the battery downward into the holder. Slide the battery forward until it locks into place under the two plastic catches.

PS-Icon arrow 2 Press the battery downward until it locks into place under the upper black plastic catch.

 Note

Use batteries with the designation CR2032, 3 V.

 Note

Polestar recommends that batteries used in the key satisfy the UN Manual of Test and Criteria, Part III, sub-section 38.3. Contact Polestar Customer Support if you need to replace factory-installed batteries.
PS-1926-Change battery in remote key - number 6
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Replace the battery cover and turn it clockwise until it points to CLOSE.

PS-1926-Change battery in remote key - number 7
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PS-Icon arrow 1 Put the rear cover back into position and press it down until it clicks into place.

PS-Icon arrow 2 Slide the cover back.

A second click indicates that the cover is correctly positioned and locked into place.
PS-1926-Change battery in remote key - number 8
PS-Icon grey square 8

PS-Icon arrow 1 Turn the key over and press the front cover down until it clicks into place.

PS-Icon arrow 2 Slide the cover back.

An additional click indicates that the cover is correctly in place.

 Important

Be sure to dispose of end-of-life batteries in a way that protects the environment.

 Warning

California Proposition 65

Operating, servicing and maintaining a passenger vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

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