Suggest new map information with Map Creator
The maps in your Polestar come from the map provider Here. If information is missing in a map, e.g. new addresses or rerouted roads, you can suggest changes to maps using the service Map Creator.
With an account, you can log in to Map Creator and suggest changes to maps. Instructions on how to do this are provided on the website.
Suggested changes are sent to Here for review. When the suggested changes have been verified and approved by Here, the information will be added to their maps. The changes will be available in the vehicle once the suggestion has been approved and implemented by Here and the vehicle's navigation system has been updated with the software update containing the changes.
Suggestions for map changes are reviewed and checked thoroughly before Here approves them and adds them to their maps. It can take up to twelve months before the changes reach the vehicle.
Note
Polestar does not have the opportunity to verify, approve or implement the requests for map changes that are sent to Here.