Remote vehicle start with the Polestar 1 app
With the Polestar 1 app, the vehicle's engine can be started remotely to heat up or cool down the vehicle to a comfortable temperature.1
First, make sure it is permissible under local environmental regulations and laws to start the vehicle in its present location.
Go to the home tab.
Select Remote start.
Set how long you want the vehicle to be started (for heating/cooling).
Tap Start and enter your Polestar ID password.
The vehicle starts and the vehicle lights flash briefly, followed by a longer flash.
The function is activated (the time varies depending on the signal strength to your mobile device and vehicle).
It is possible to activate the function in the Polestar 1 app twice in succession. After that, the vehicle must be started using the key before you can activate the function via the app again.
When the vehicle is remote-started, functions such as heating for the seats, door mirrors and rear window will also be activated.
Things to bear in mind when remote-starting the vehicle
The following requirements need to be met before the function is used:
- The vehicle is locked.
- None of the vehicle's keys are inside the vehicle.
- The hood is locked.
- The vehicle is parked and the transmission is in park.
- The engine is not running.
- The vehicle is under supervision.
- There are no people or animals in or around the vehicle.
- The vehicle is not parked inside a closed room/space without sufficient ventilation.
- There are no risks of anybody being in direct contact with the vehicle (e.g. during service work in a workshop or children playing near the vehicle).
- The function can be used at the specified time according to local law.
The system will also check the following before starting the vehicle:
- Engine status is OK (no critical diagnostic trouble codes).
- Sufficient fuel level (more than 8 liters (2.11 US gallons)).
User recommendations can be found in the Polestar 1 app.
Note
For safety reasons, it is not possible to drive the vehicle while it is remote-started via the Polestar 1 app. The function will be active until you depress the brake pedal and turn the start knob.