General update information

Map updates can be done 2-12 times per year (depending on market).

There are two ways to update maps. Either via a computer and USB flash drive or directly from the vehicle1 (if the vehicle has an Internet connection).

The vehicle's map is divided into a number of fixed regions. When updating map data, the driver does not need to update all of these regions, but can instead choose to update only one or more specific regions.

One or more regions can be updated when the vehicle has an Internet connection. However, updating a large number of regions or the entire map requires a significant amount of data, and it may be advisable to use a computer and USB flash drive instead.

Updating the map structure

Changing the map structure may sometimes be necessary, e.g., if a region is added or if a large region is divided into smaller ones. If this is the case, normal updates of individual regions may not be possible and a message will be displayed explaining what has happened.

The entire map must be reinstalled instead, which is done using a USB memory stick. For further information, contact Polestar Customer Support.

Updating navigation system software

In addition to maps, the navigation system's own software is under constant development and needs to be updated occasionally. This could mean that a recently downloaded map is not supported by the current navigation system software. In such cases, a message will be displayed indicating that the navigation system software must be updated. Contact Polestar Customer Support for assistance with this and for help with the map update itself.

FAQs