Automatic Crash Notification with Polestar Connect
If a collision occurs, the vehicle reports this automatically to Polestar assistance or an emergency call center, which can send out emergency assistance.
Polestar assistance
When the vehicle's safety system is triggered, e.g. in an accident in which the activation level of the seat belt tensioner or airbag is reached, the vehicle will automatically call Polestar assistance and a message will be sent containing information such as the vehicle's location.
Polestar assistance will then attempt to establish voice contact with the driver to determine the extent of the collision and the need for assistance.
Polestar assistance will then contact the appropriate emergency service (police, ambulance, tow truck, etc.).
If voice contact cannot be established, Polestar assistance will contact emergency services for appropriate action.