Camera limitations

The camera used by several of the driver support functions has certain limitations, which also affect the functions using the camera. The driver should be aware of the following limitations:

Obstructed camera

The area in front of the camera unit must be cleaned regularly and kept free of decals, objects, dirt, etc., which could interfere with camera-based functions. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.

High temperatures

If the temperature in the passenger compartment is very high, the camera will switch off temporarily for approx. 15 minutes after the motor is started to protect its electronic components. When the temperature has cooled sufficiently, the camera will automatically restart.

Damaged windshield

Note

Failure to take action could result in reduced performance for the driver support systems that use the camera unit. It could cause functions to be reduced, deactivated completely or to produce an incorrect function response.

To avoid the risk of malfunction of the driver support systems that use the camera, the following also apply:

If there are cracks, scratches or stone chips on the windshield in front of any of the camera "windows" and this covers an area of about 0.5×3.0 mm (0.02×0.12 inches) or more, contact Polestar Customer Support to have the windshield replaced.
Polestar advises against repairing cracks, scratches or stone chips in the area in front of the camera – the entire windshield should instead be replaced.
Before replacing the windshield, contact Polestar Customer Support to verify that the right windshield has been ordered and installed.
The same type of windshield wipers or wipers approved by Polestar should be used for replacement.
If the windshield is replaced, the camera must be recalibrated by a workshop to help ensure proper functioning of all of the vehicle's camera-based systems. Contact Polestar Customer Support.

Reduced visibility

Cameras have the same limitations as the human eye. In other words, their “vision" is impaired by adverse weather conditions such as heavy snowfall/rain, dense fog, swirling dust/snow, etc. These conditions may reduce the function of systems that depend on the camera or cause these systems to temporarily stop functioning.

Strong sunlight, reflections from the road surface, ice or snow covering the road, a dirty road surface, or unclear lane marker lines may drastically reduce the camera’s ability to detect the side of a lane, a pedestrian, a cyclist, a large animal or another vehicle.

Bicycle holders or other extras mounted behind the vehicle may obstruct the camera's view.

Blind sectors

With the Park Assist Camera's 360° view selected, objects/obstacles may not be detected if they are located in the "joints" where the edges of the individual camera views meet.

Warning

Even if it seems as though only a fairly small section of the screen image is obstructed, this may mean that a relatively large sector is hidden and an obstacle there may not be detected until it is very near the vehicle.

Lighting conditions

The camera image is automatically adjusted according to the current lighting conditions. This means that the brightness and quality of the image may vary slightly. Poor lighting conditions may result in reduced image quality.

Driver support