Polestar vehicles are designed to absorb the impact of a collision. This energy absorption system including, but not limited to, structural components such as bumper reinforcement bars, bumper energy absorbers, frames, rails, fender aprons, A-pillars, B-pillars and body panels must work together to maintain cabin integrity and protect the vehicle occupants.

The supplemental restraint system including but not limited to air bags, side curtain air bags, and deployment sensors work together with the above components to provide proper timing for air bag deployment.

Due to the above, Polestar does not support the use of aftermarket, alternative or anything other than original Polestar parts for collision repair.

Polestar also recommends using only Polestar-approved replacement glass, chemicals/adhesives, and approved tools and equipment. The use of aftermarket glass, chemicals/adhesives, and alternate tools and equipment, particularly with a windshield replacement, can have an adverse effect on collision avoidance and advanced lighting systems; additionally, this could potentially cause risk of serious injury in a crash affecting the rigidity of the windshield/release in a rollover, etc.

In addition, Polestar does not support the use or re-use of structural components from an existing vehicle that has been previously damaged. Although these parts may appear equivalent, it is difficult to tell if the parts have been previously replaced with non-OE parts or if the part has been damaged as a result of a prior collision. The quality of these used parts may also have been affected due to environmental exposure.