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Charging electric vehicles via wall outlet

If no other charging options are available, the vehicle can be charged via a wall outlet.

 Note

The information in this section regards charging via a wall outlet and a mode 2 charging cable.

Charging cable (mode 2)

When charging using a wall outlet, use a charging cable with an integrated control module that can handle communication and safety functions.

 Note

Polestar recommends a charging cable according to IEC 62196 and IEC 61851 that supports temperature monitoring.

 Important

The charging cable is used to charge the vehicle's high-voltage battery. The charging cable is designed to satisfy Polestar's safety standard. Use a charging cable recommended by Polestar, thereby guaranteeing its function and safety. Polestar accepts no responsibility for safety or any injury caused by a charging cable that is not recommended by Polestar.

 Warning

Only use the charging cable provided with your vehicle or a replacement cable recommended by Polestar.

 Warning

The charging cable and its components must not be rinsed or immersed in water.

 Warning

  • The charging cable must be grounded when in use. It is equipped with a cord with a grounding conductor and a grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances and is not damaged in any way.
  • Children should be supervised when in the vicinity of the charging cable when it is plugged in.
  • High voltage is present in your electric meter housing and power distribution service panel. Contact with high voltage can cause death or serious personal injury.
  • Do not use the charging cable if it is damaged in any way.A damaged or malfunctioning charging cable may only be repaired by an authorized workshop. Contact Polestar Customer Support for more information.
  • Always position the charging cable so that it will not be driven over, stepped on, tripped over or otherwise damaged, or cause personal injury.
  • Disconnect the charger from the wall outlet before cleaning it.
  • Never connect the charging cable to an extension cord or a multiple plug socket.
  • Do not use any adapters between the charging cable and electrical outlet.
  • Do not connect one or multiple adapters of any kind between the charging cable and vehicle.
  • Do not use an external timer between the charging cable and electrical outlet.

Also, refer to the manufacturer's instructions for using the charging cable and its components.

 Important

Avoid exposing the charging module and its plug to direct sunlight. In such cases, the overheating protection in the plug could reduce or cut off charging of the high-voltage battery.

 Important

Do not use a charging cable that is longer than 30 meters (approx. 100 feet).

Starting charging

Plug the charging cable into a 120/240 V outlet. Open the charger door. Note that the ignition must be switched off completely before charging. Remove the charging handle's protective cover and push the handle all the way into the vehicle's charging socket.

The charging cable handle will lock into place and charging will begin within 5 seconds.

 Note

Read more about how to start charging in the "Electric vehicle charging" section.

 Important

If the power capacity of the wall outlet's fuse is too low, the fuse could blow while the vehicle is charging. Set the lowest charging amperage in the center display before reconnecting the vehicle for charging. If the problem persists, contact a qualified electrician for further investigation.

 Warning

  • The electric vehicle must only be charged at maximum permitted charging current or lower in accordance with applicable local and national recommendations for charging from wall outlets/plugs.
  • The electric vehicle may only be charged from approved grounded wall outlets.
  • Avoid visibly worn, defective or damaged electrical outlets since they could lead to fire damage and/or personal injury if used.

 Important

Have caution plugging in the charging cable when there is a risk of a thunderstorm or lightning strikes.

Stopping charging

Stop charging via the button in the center display, press in the lock button in the charging cable's handle, the charging cable's locked handle will release/unlock. Unplug the charging cable from the vehicle's charging socket and then unplug the cable from the 120/240 V-outlet.

 Note

Read more about how to stop charging in the "Stopping electric vehicle charging" section.

 Important

Before the charging cable is removed from the vehicle's charging socket, charging must be stopped by pressing the button next to the charging socket. This must be done even if the vehicle's doors are already unlocked. If the vehicle is not unlocked, the charging cable or system may be damaged.

 Important

  • Never disconnect the charging cable from the wall outlet during charging - there is a risk of damaging the wall outlet.
  • Always unlock the vehicle so that charging is stopped before the connection to the wall outlet is disconnected.
  • Note that the charging cable must be disconnected from the vehicle's charging socket before it is disconnected from the wall outlet, partly to prevent damage to the system and party to prevent unintentional interruption of charging.

Fuse

Charging an electric vehicle via the wall outlet corresponds to a high load on the fuse.

 Important

Charging an electric vehicle requires high amperage. Before starting charging, make sure that the fuse for the wall outlet can handle the amperage specified for the charging cable. Contact a professional if you are uncertain.

There are normally several 120/240 V power consumers in one fuse circuit, which means that more than one power consumer (e.g. lighting, vacuum cleaner, electric drill, etc.) may use the same fuse.

 Important

Make sure that the 120/240 V outlet has a power capacity sufficient for charging electric vehicles. If you are uncertain of the capacity, have the outlet checked by a licensed electrician. If you are unsure of the power capacity of the outlet, set the lowest power capacity in the center display.

For example 1

If the vehicle is connected to a wall outlet (10 A) and the charging current is set to 16 A, the vehicle will attempt to draw 16 A from power grid. After a short time, the overloaded 10 A fuse for the outlet will be tripped and battery charging will be stopped.

Reset the fuse for the outlet and select a lower charging current in the center display.

For example 2

If the vehicle is connected to a wall outlet (10 A) and the charging current is set to 10 A, the vehicle will draw 10 A from the power grid. If another power consumer is connected to the same outlet (or another outlet in the same fuse circuit), the 10 A fuse for the outlet/fuse circuit could be overloaded and tripped, which would stop battery charging.

Reset the fuse for the outlet/fuse circuit and select a lower charging current in the center display, or disconnect the other power consumer from the outlet/fuse circuit.

For example 3

If the vehicle is connected to a wall outlet (10 A) and the charging current is set to 6 A, the vehicle will only draw 6 A from the power grid. It will take longer to charge the battery, but additional power consumers can be connected simultaneously to the same outlet/fuse circuit as long as the combined load does not exceed the capacity of the outlet/fuse circuit.

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