Performance software upgrade
FAQ
The performance software upgrade is currently available for Polestar 2 Long range Dual motor vehicles. Polestar 3 Long range Dual motor owners can purchase the performance software upgrade starting in mid-2025. Learn more about the performance software upgrade
Any modifications to a car's specification may impact insurance premiums. It's the responsibility of the vehicle owner to notify their insurance provider about these changes promptly. Failing to report upgrades could lead to complications, including the potential denial of claims.
The upgrade is sent to your car as an Over-the-Air (OTA) update and can be installed at your convenience once downloaded.
If the performance software upgrade has been installed, the in-car Performance app in your vehicle's center display will be updated with options to measure Launch control and G-force. This may take 1-2 weeks to be installed through a scheduled over-the-air software update.
The purchase of the performance upgrade is final, binding, and non-refundable. Customers should be aware that the Polestar performance software is classified as digital content, which will be delivered automatically upon completion of the purchase. As such, there are no statutory rights to withdraw from this transaction.
The sticker kit, conveniently delivered to your specified address, comes with comprehensive instructions for both removing your vehicle’s existing door stickers and affixing the new ones. Included in the kit is a QR code that grants access to a detailed video tutorial, guiding users through the entire process step by step. For those who prefer readable instructions, the manual is provided for further reading. This user-friendly approach ensures that the sticker application is straightforward, allowing car owners to customize their vehicles with ease and confidence.
Upon completing the purchase, the customer will receive a meticulously curated package aimed at elevating both the performance and aesthetics of their vehicle. This comprehensive bundle includes specialized software engineered to optimize engine functionality, ensuring peak performance during every drive. To enhance visual appeal, two stylish replacement door stickers are included, alongside a distinctive Polestar Engineered 'rank mark' designed for prominent display on the front grille. Furthermore, the package comes with a Polestar Performance Manufacturer Certificate, validating the enhancements made to the engine power. A re-registration document is also provided, ensuring compliance with regulatory standards following the modifications.Learn more about the performance software upgrade
Upon completion of the purchase, customers can expect to receive their software within a timeframe of 1 to 2 weeks. This delivery period is designed to ensure that all products are thoroughly processed and prepared for optimal performance.
For all eligible markets, pre-owned vehicles purchased from Polestar are also eligible. Cars that are traded outside of official channels cannot be monitored by Polestar. If you do not have access to the webshop please follow the “Change of ownership” process or contact Polestar support to get help to register your car to your Polestar Account.Change of ownership processContact polestar support
- No, the cost of the software must be paid in full at the time of purchase.
- The performance software upgrade is available as part of the Performance pack, which can be added to your order before purchasing the car. If you only want to have the software or if you've already placed an order, the upgrade will be available in the Polestar extras webshop after handover.
- Because the performance software upgrade is not part of the original lease offer, you will need approval from the leasing company before purchasing the software.
If you own a Polestar 2 Long range Dual motor with Performance pack, launch control is part of the latest Over-the-Air update available for your car. By downloading and installing this update, the launch control feature will automatically be added at no extra charge.
- Yes there is. We've developed a dedicated in-car Performance app that can be accessed from the center display. It provides acceleration figures as well as the number of Gs that the car pulls. The Performance app can be downloaded for free from the Google Play store.