Pre-owned Certified by Polestar
FAQ
Yes, you can trade in your car as part of the Polestar digital ordering process. You will receive directions on how to complete a digital trade-in appraisal — the process takes only minutes. The trade-in paperwork, including any lien payoff, will be completed on the date of the sale of your Pre-owned Certified by Polestar vehicle.
To test drive a Polestar, Pre-owned customers book a test drive online which directs them to their nearest Polestar space and to the test drive of a demo vehicle. Please [visit this page](https://www.polestar.com/us/test-drive/booking/ps2/) for further assistance in booking your test drive. Contact your local Polestar Space for further information on test driving a specific vehicle.
We currently offer cash payment and financing through Polestar Financial Services.
A Pre-owned Certified by Polestar vehicle follows a global standard that gives customers the confidence to purchase a Polestar online. Each Certified Polestar is fully checked by Polestar technicians including verification of mileage and certification of the battery and vehicle history. If you have any questions regarding a specific Pre-owned Certified by Polestar vehicle, contact Polestar Support for further assistance.
Please cancel your reservation and make a new reservation with the car you want as soon as possible.
If you haven't signed the order contract, your reservation deposit will be automatically returned to you within 5-7 business days. Contact Polestar Support for further assistance.
For any questions after taking delivery of your Pre-owned Polestar, please get in touch with your handover specialist at the Space location or contact Polestar Support for further assistance.
To be able to enjoy the full functionality of the Polestar car and the associated services, certain steps must be followed to unlink the initial owner and give the new owner access to the car. More information on how to do this can be found in the Manual: Change of ownership & Deactivating the link between the car and the Polestar app.