To get ready for your handover, please make sure you do the following:
- 01.Bring your valid driver's license
Bring your valid driver's license, insurance card, final payment, and any other required documents from your retailer.
- 02.Bring the login credentials for your Google account
You'll need a Google account to download apps to your Polestar from the Google Play Store. If you use Gmail or other Google services, you're already good to go. If not, you can easily create one from any smartphone or computer. Just remember to bring your login email ID and password to your handover.
- 03.Bring the login credentials for your Polestar ID
You created a unique Polestar ID to complete your order and book your car handover. You'll now use the same ID to log in to your new car and the Polestar app if you haven't done so already.
Log in with Polestar IDRead more about Polestar ID
Download the app04.Download the Polestar app onto your smartphone and bring it with you
Your Polestar 2 is fully electric, which means you'll need to charge its integrated battery. You can charge your car using a wall charger at home, or at a charging station while you're on the go.
Explore electric driving
As soon as you get into the car it's ready to go. Just fasten your seatbelt, push down the brake pedal, and shift into drive or reverse to start driving. Your car will have One Pedal Drive set to “standard” by default. This means that the brakes will engage smoothly as you release the accelerator. The regular brake pedal still functions as normal, but you'll find that you rarely need to use it. You can also switch One Pedal Drive to "low" for a less pronounced effect, or disable it entirely.
How to extend the rangeRegular software updates keep your Polestar 2 as cutting-edge as the day you receive it. When a new firmware update is available, you'll receive a notification on your car's center display. You can then download the update via your car's data connection before choosing a convenient moment to install it.
Regular software updates keep your Polestar 2 as cutting-edge as the day you receive it. When a new firmware update is available, you'll receive a notification on your car's center display. You can then download the update via your car's data connection before choosing a convenient moment to install it.
Frequently Asked Questions
Polestar Support
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Now that you're one step closer to your Polestar, we invite you to join the Polestar Community. This is a place for Polestar drivers, and those awaiting delivery, to interact, discover and share. Start conversations with other drivers, talk directly with product experts, and receive community-exclusive updates on future events and products.
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