Updating Gracenote®
Polestar is constantly working to keep your vehicle up to date. It is therefore a good idea to update Gracenote® at regular intervals. Use an empty USB memory stick to perform the update.
Update files
Download the update files to an empty USB memory of at least 8 GB. The memory must have one of the following formats: FAT32, NTFS or exFAT.
To download the Gracenote® update files, click Downloads in the top menu at support.polestar.com. Under the heading Gracenote®, click Update Gracenote and then select the relevant system for your vehicle.
Instructions for updating
Click on "Download for Mac" or "Download for Windows".
Select Execute to install the download program.
Click New download to download the file to a USB memory.
You can verify that the download/copying to the USB memory has worked correctly before you install the file in the vehicle by pressing Check downloads in the download program.
Take the USB memory with the downloaded file to your vehicle and switch on the infotainment system.
Insert the USB memory in the USB port. If there are two USB inputs the second one must not be used at the same time.
The system automatically detects the availability of an update and a message appears on screen showing that updating is in progress.
When installation is complete, a notification is displayed indicating that the update has been installed. The USB memory can now be removed.
If you experience any problems with the update, contact Polestar Customer Support.
Updating tips
- An update takes about 15 minutes and the infotainment system must be on. Use a battery charger or keep the vehicle's engine running while the update is in progress, for example during a trip.
- Gracenote® is updated all the time. Keep an eye out for new updates.