Polestar Connect
The functions are available via the Polestar 1 app as well as the ON CALL button and the SOS buttons in the car's roof:
For example, you can lock or unlock the car and check the fuel level directly from a phone via the Polestar 1 app. If an accident occurs, emergency assistance can be sent to the car, e.g. ambulance or police. Roadside assistance can be called for less urgent problems, such as a puncture.
Note
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations. Abuse may lead to supplementary charges.
The Polestar 1 app and the ON CALL button can be used for all other services, including roadside assistance.
Polestar Connect system
Polestar Connect is linked to the car's safety and alarm systems as well as other systems in the car, such as locking and climate control. The car has a built-in modem for communication with Polestar Assistance and the Polestar 1 app. GNSS (Global Navigation Satellite System) is used to locate the car.
Processing of personal data
Certain information, including personal data, will need to be processed in order to be able to make use of all the functions in connection with the Polestar Connect service. Read more about privacy at polestar.com/privacy.
Contacting Polestar Assistance
Use the car's ON CALL button or the Polestar 1 app to contact Polestar Assistance.