Updating Gracenote®
Polestar is constantly working to keep your car up to date. It is therefore a good idea to update Gracenote® at regular intervals. It can be updated using a blank USB memory stick.
Update files
Download the update files to a blank USB memory stick of at least 8 GB. The memory stick must be in one of the following formats: FAT32, NTFS or exFAT.
To download the update files for Gracenote®, click on Downloads in the top menu at support.polestar.com. Under the heading Gracenote®, click on Update Gracenote and then select the relevant system for your car.
Update instructions
Click on "Download for Mac" or "Download for Windows".
Select Runto install the download program.
Click on New download to download the file to a USB memory stick.
You can verify that the download/copying to the USB memory stick has worked correctly before you install the file in the car by pressing on Check download in the download program.
Take the USB memory with the downloaded file to your car and switch on the infotainment system.
Insert the USB memory in the USB port. If there are two USB inputs the second one must not be used at the same time.
The system automatically detects the availability of an update and a message appears on screen showing that updating is in progress.
When installation is complete, a notification is displayed indicating that the update has been installed. The USB memory can now be removed.
If there are any problems with the update, contact Polestar Customer Support.
Updating tips
- An update takes about 15 minutes and the infotainment system must be on. Use a battery charger or keep the car's engine running while the update is in progress, for example during a journey.
- Gracenote® is updated all the time. Keep an eye out for new updates.