Finding the vehicle using the Polestar 1 app
In the Polestar 1 app, you can see the location of your vehicle on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to command the vehicle to honk the horn and/or flash the turn signals to make it easier to find the vehicle.
Finding the vehicle using the Lights & Horn function
Go to the Map tab.
Your position as well as your vehicle's position are marked on the map.
If you need further assistance to see the vehicle, for example in a large parking lot, you can get it to honk and/or flash by selecting one of the following:
- Lights to flash.
- Lights and horn to both honk and flash.
This activates the vehicle's horn and/or the hazard warning flashers for a few seconds. The function works within a radius of approximately 500 meters (547 yards) from the vehicle1.
Limitations for locating the vehicle with the Polestar 1 app
If the Polestar 1 app does not show an exact position for the vehicle, this may be due to the following:
- The vehicle's current location has poor or no view for GPS, e.g. in a garage. If this is the case, the last received location is used as its approximate location.
- The vehicle could not send data to the Polestar Connect servers when you last parked it. The position is sent to Polestar every time you park the vehicle. If the vehicle does not have any cell phone coverage, the last position has not been registered and it will not seen in the app either. This can occur if the vehicle is parked in e.g. a garage with poor cellular reception.
- Polestar Connect use GPS technology to locate the vehicle. The GPS coordinates are translated into addresses that are easy to understand, e.g. street name, which is why it may appear that the vehicle is parked on a street nearby if it is actually parked in an adjacent garage without GPS contact.
- The vehicle's position is not shown when the vehicle is not in use.